By accessing or browsing the Website ("www.shannettesvasolution.com") you confirm that you have read, understood, and agree to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you must not use our Website.

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This privacy policy governs the collection, storage, and use of personal information collected by Shannette's VA Solution in the course of operating our Website. The policy was last updated on August 20th, 2021. To keep informed of any changes or updates we have made to our Privacy Policy please check this webpage regularly.

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TYPES OF DATA WE COLLECT

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit, and preferences that are generated based on the data you submit and the number of clicks. “Personal Information” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, email address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.

 

SUBSCRIPTION

To become a subscriber for Shannette's VA Solution (SVAS) services, it will be necessary to fill in and agree to our terms and conditions and answer some questions. Some of the information asked when you subscribe to SVAS is mandatory. It is used to identify who is using the SVAS service. This includes but is not limited to your name, current e-mail address, company name, zip code, and gender.

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We will not sell or disclose to third parties your personal information, and this information shall be retained by us in a secure environment. We consider information that we receive as content in our Message Centre, account details, and account preferences to be confidential. Accordingly, this information shall not be disclosed to any third party without your permission unless required by a court order or law of the United States of America to do so.

 

If you do not wish to continue with your email subscription, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to unsubscribe@shannettesvasolution.com to request to unsubscribe from future emails.

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COOKIES

To improve the quality of the Services, we reserve the right to track information provided to us by your browser or by our software application when you view or use the Services, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Services, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive.

 

Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our Services, both on an individual and aggregate basis. This allows us to recognize you when you come back to our website. You may turn this functionality off and delete any cookies residing on your computer by changing the settings used by your web browser software. Detailed instructions should be available from your browser software supplier - typically the process is described in the HELP facility provided with the browser software.

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USE OF YOUR PERSONAL INFORMATION

In general, the Personal Information you submit to us is used either to respond to requests that you make or to aid us in serving you better. We use your Personal Information in the following ways:

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• Internal record keeping.

• to facilitate the creation of and secure your Account on our network;

• to identify you as a user in our system;

• to provide improved administration of our Services;

• to provide the Services you request;

• to improve the quality of experience when you interact with our Services;

• to send you a welcome email to verify ownership of the email address provided when your Account was created;

• to send you administrative email notifications, such as security or support and maintenance advisories;

• to respond to your inquiries related to employment opportunities or other requests;

• to send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes;

• to perform marketing or data analysis.

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DISCLOSURE OF YOUR DATA

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected either automatically or through your voluntary action. We may disclose your Personal Information as described below and as described elsewhere in this Privacy Policy.

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Regardless of any choices you make regarding your Personal Information, we may disclose Personal Information if we believe in good faith that such disclosure is necessary (a) in connection with any legal investigation; (b) to comply with relevant laws, or to respond to subpoenas or warrants served on us; (c) to protect or defend our rights or property, or the rights or property of users of the Services; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or

Terms of Use.

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LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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SECURITY OF YOUR PERSONAL INFORMATION

We implement security measures designed to protect your information from unauthorized access. Any account you have with our Site is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by a breach of such firewalls and secure server software. While we use reasonable efforts to protect your Personal Information, we cannot guarantee its absolute security. By using our Service, you acknowledge that you understand and agree to assume these risks.

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CHANGES TO THIS POLICY

We reserve the right to change this policy and our Terms of Service at any time. We may notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

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CONTACT INFORMATION

If you have any questions regarding this Privacy Policy or the practices of the Site, please contact us by sending an email to info@shannettesvasolution.com

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